Billing that runs itself.
Direct Debit and cards. Family bundles. Failed-payment auto-retry. A plain-English ledger per member. Plus a retail POS for the gear shop. No more end-of-month spreadsheet.
- ProvidersStripe · GoCardless
- Billing types6
- Payment methodsCard · DD · Apple Pay
- CurrencyGBP
Six ways to charge. One ledger.
Monthly rolling, fixed-term contracts (6 or 12 months), upfront paid-in-full, PAYG bundles, single-class PAYG, family bundles. Members can be on different billing types simultaneously without breaking the books.
- Monthly rolling, 6-month, 12-month contracts
- Upfront paid-in-full with auto-cancel at end of term
- PAYG bundles (10-pack, 20-pack) with credit drawdown
- Single-class PAYG with one-off charge
- Family bundles, multiple members, one charge
- Unlimited Adult124£89
- Kids Unlimited56£59
- Pro 3×/wk31£74
- Family Bundle22£164
- PAYG bundles14£99
- Sarah RiversUnlimited AdultDD£89.00paid
- Marcus O.Kids UnlimitedCard£59.00paid
- Yara T.Pro 3×/wkDD£74.00paid
- Jordan L.Family BundleCard£164.00retry
- Devon W.PAYG · 10 packCard£99.00paid
- Priya T.Unlimited AdultDD£89.00paid
- Alex LeeFamily BundleDD£164.00paid
- Noah B.Kids UnlimitedCard£59.00failed
Card or Direct Debit. Per member.
Stripe handles cards, Apple Pay, and one-off charges. GoCardless handles UK Direct Debit recurring billing. Members choose, you don't. Switching is one click and MartialMembers.ai handles the migration cleanly.
- Stripe Subscriptions with webhook handling
- GoCardless Direct Debit mandate flow
- Apple Pay at checkout for cards
- Per-member provider selection
- Multiple cards on file with default management
- Unlimited Adult124£89
- Kids Unlimited56£59
- Pro 3×/wk31£74
- Family Bundle22£164
- PAYG bundles14£99
- Sarah RiversUnlimited AdultDD£89.00paid
- Marcus O.Kids UnlimitedCard£59.00paid
- Yara T.Pro 3×/wkDD£74.00paid
- Jordan L.Family BundleCard£164.00retry
- Devon W.PAYG · 10 packCard£99.00paid
- Priya T.Unlimited AdultDD£89.00paid
- Alex LeeFamily BundleDD£164.00paid
- Noah B.Kids UnlimitedCard£59.00failed
Failed payments don't churn members.
Auto-retry on schedule, member-facing notifications, in-portal payment update flow, staff-side recovery dashboard. The Retention agent watches the recovery queue too, for members who fail twice, the conversation gets human.
- Configurable retry schedule with exponential backoff
- Member notifications via WhatsApp / SMS / email
- Self-service card update in the portal
- Staff recovery view with reason codes and retry status
- Unlimited Adult124£89
- Kids Unlimited56£59
- Pro 3×/wk31£74
- Family Bundle22£164
- PAYG bundles14£99
- Sarah RiversUnlimited AdultDD£89.00paid
- Marcus O.Kids UnlimitedCard£59.00paid
- Yara T.Pro 3×/wkDD£74.00paid
- Jordan L.Family BundleCard£164.00retry
- Devon W.PAYG · 10 packCard£99.00paid
- Priya T.Unlimited AdultDD£89.00paid
- Alex LeeFamily BundleDD£164.00paid
- Noah B.Kids UnlimitedCard£59.00failed
A pause that doesn't reset their tenure.
Members pause for a holiday, an injury, a quiet month. Their tenure clock keeps running, their belt eligibility doesn't reset, their streak survives the gap. Self-service from the portal. One-click revert from staff.
- Pause keeps tenure, belt eligibility, family link, retention history
- Pro-rata credit adjustments on partial periods
- Self-service cancellation with feedback capture
- Reactivation flow if they come back inside the win-back window
- 12mLead ConversionBooked trial. Sarah R.
- 2hRetentionRe-engaged 3 at-risk members
- 3hInboxDrafted 8 reply suggestions
- 9amEmail SequencerSent 24 follow-ups
- Kids BJJ16:00Marcus12 / 16
- Adult Muay Thai18:00Yara21 / 24
- No-Gi19:00Sam18 / 20
- Open Mat20:00, 9 / 30
A wallet per member.
Monthly credit allocations on Pro plans. PAYG packages drop a balance into the wallet. Bookings draw from credits first, charge cards second. Refunds reverse credits. Pause prorates them.
- Monthly refresh of credit allocation per plan
- PAYG bundles credit the wallet at purchase
- Bookings draw credits with card fallback
- Pro-rata adjustments on pause and partial periods
- Member-facing wallet view in the portal
- Unlimited Adult124£89
- Kids Unlimited56£59
- Pro 3×/wk31£74
- Family Bundle22£164
- PAYG bundles14£99
- Sarah RiversUnlimited AdultDD£89.00paid
- Marcus O.Kids UnlimitedCard£59.00paid
- Yara T.Pro 3×/wkDD£74.00paid
- Jordan L.Family BundleCard£164.00retry
- Devon W.PAYG · 10 packCard£99.00paid
- Priya T.Unlimited AdultDD£89.00paid
- Alex LeeFamily BundleDD£164.00paid
- Noah B.Kids UnlimitedCard£59.00failed
A clean ledger you can hand to your accountant.
Every charge, refund, partial refund, failed retry, and pro-rata credit logged with a reason. CSV / JSON export with tax breakdowns. Per-member ledger in plain English. Coupon and discount codes supported at signup.
- Per-member ledger view with running balance
- Full and partial refunds with reason and audit trail
- Coupon / discount codes at signup or one-off
- VAT calculation at checkout
- Accountant-ready export (planned)
- Unlimited Adult124£89
- Kids Unlimited56£59
- Pro 3×/wk31£74
- Family Bundle22£164
- PAYG bundles14£99
- Sarah RiversUnlimited AdultDD£89.00paid
- Marcus O.Kids UnlimitedCard£59.00paid
- Yara T.Pro 3×/wkDD£74.00paid
- Jordan L.Family BundleCard£164.00retry
- Devon W.PAYG · 10 packCard£99.00paid
- Priya T.Unlimited AdultDD£89.00paid
- Alex LeeFamily BundleDD£164.00paid
- Noah B.Kids UnlimitedCard£59.00failed
A real shop, plus a counter that takes payment.
Catalogue with categories, variants, sizes, stock tracking. Members buy from the portal. Staff ring up sales at the counter (off-session Stripe charge). Stock returns when an order's refunded.
- Product catalogue with categories, sizes, colours, SKUs
- Stock tracking per variant with low-stock alerts
- Member portal shop + basket + checkout
- Front-desk POS with off-session card charge
- Order history, receipts, refunds with stock reversal
- 12mLead ConversionBooked trial. Sarah R.
- 2hRetentionRe-engaged 3 at-risk members
- 3hInboxDrafted 8 reply suggestions
- 9amEmail SequencerSent 24 follow-ups
- Kids BJJ16:00Marcus12 / 16
- Adult Muay Thai18:00Yara21 / 24
- No-Gi19:00Sam18 / 20
- Open Mat20:00, 9 / 30
Discount codes, family bundles, grading vouchers.
Coupon codes for new-member promos. Family-bundle pricing baked into plans. Auto-generated vouchers for member milestones (4-week streak, anniversary, referral). Grading-fee vouchers as rewards.
- Percentage and fixed-amount coupon codes
- Family-bundle plans bill once for everyone
- Auto-voucher generation tied to rewards milestones
- Grading-fee waiver vouchers for promotional reasons
- Unlimited Adult124£89
- Kids Unlimited56£59
- Pro 3×/wk31£74
- Family Bundle22£164
- PAYG bundles14£99
- Sarah RiversUnlimited AdultDD£89.00paid
- Marcus O.Kids UnlimitedCard£59.00paid
- Yara T.Pro 3×/wkDD£74.00paid
- Jordan L.Family BundleCard£164.00retry
- Devon W.PAYG · 10 packCard£99.00paid
- Priya T.Unlimited AdultDD£89.00paid
- Alex LeeFamily BundleDD£164.00paid
- Noah B.Kids UnlimitedCard£59.00failed
A migration plan, before you switch.
Join the waitlist. If you're moving from another system, we'll map your plans, members, and active subscriptions before you're onboarded — so you know exactly how the switch goes.